Postage & Privacy Notice

Postage

Items are usually ordered and despatched on the day you order  but it  is worth noting that as I still work alone and have item drop shipped by certain suppliers,  I ask that  you allow despatch to occur in 3-5 working days

Solari UK used both Royal mail, Parcel Force and FedEx for delivering our items therefore deliveries are made during the standard working week of Mon – Fri excluding weekends and all National Bank / Public holidays. A different daytime delivery address can be used for delivery purposes only and this must be clearly stated when ordering.

Below are the fees incurred for each of these categories dependent upon weight

UK

despatch within 2-3 working days

0.25kg = £2.50

0.30kg = £3.50

0.50 = £4.95

1kg = £6.95

2kg = £9.95

3kg = £12.95

4kg = £12.95

5kg = £19.95

6kg = £19.95

7kg = £19.95

8kg = £24.95

9kg = £29.95

10kg = £29.95

European

for despatch within 2-3 working days.

0.25kg = £2.95

0.30kg = £4.50

0.50kg = £6.95

1kg = £12.95

2kg = £19.95

3kg = £28.95

4kg = £39.95

5kg = £49.95

6kg= £56.95

7kg =£69.95

8kg =£79.95

9kg =£89.95

10kg =£99.95

International

for despatch within 2-3 working days

0.25kg = £4.95

0.35kg = £6.95

0.50 = £12.95

1kg = £19.95

2kg = £26.95

3kg = £39.95

4kg = £49.95

5kg = £59.95

6kg=£69.95

7kg=£79.95

8kg =£89.95

9kg =£99.95

10kg =£109.95

For larger quantities please email stating your exact  location (town & country) and a postal estimate will be given

Large orders may be split into separate packages though this will not increase  the carriage you have been charged

Please Note: Items to Scotland, Channel Islands & Northern Ireland will be sent using the prices above for  UK but  via Royal Mail only . This is because both DHL & Fed Ex charge much more to deliver to these geographical areas which far exceeds the UK standard and Express rates above.

The above despatch times are when items are placed into the Royal Mail or FedEx (UK) or Royal Mail Airsure or International Signed for (International) services. These are not the times you can expect to receive your items as this can take longer due to the reliance upon postal services outside of Solari UK’s control (UK & non UK based postal / delivery services).

You will always be notified of additional delays to your order as soon as it is known. Any estimated delivery time cannot be guaranteed as Solari UK relies wholly upon the delivery services of external delivery companies (Royal Mail  FedEx & International Postal Services). Solari UK has no control over the Royal Mail, FedEx or any international postal services once items are in their care. This is why trackable deliveries are used for all domestic & international customers which can be viewed at  www.royalmail.co.uk once you have your item reference number (please only request this if a query is being raised)

Disputes over lost items can take up to 28 days after posting into the Royal Mail system for UK &  International services.

Items must be signed for by an adult at the address stated acknowledging delivery and the good condition of the items . If no one is available to accept the delivery on 2-3 occassions the goods will be returned to Solari UK by the delivery company . In the event that items are returned because failure to accept receipt of your goods, you will have to pay the additional postage cost of having the items resent to you on any subsequent occasion. There will be an administration and re-delivery fee of £25 incurred in addition to the delivery / postage charges mentioned.

Privacy Notice

Solari UK has never and would never pass on details of your enquiries, purchases or contacts details to any third parties, companies or organisations .  All client comments are genuine and full written consent to use such submissions secured for both the use on the  Solari UK website and any related Solari UK publicity.

Cookies are used to hold details of products in your basket for your convenience, but are not stored after you leave the website and do not hold any identifying information.