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[wptabtitle]What services do you offer?[/wptabtitle]
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  • Coaching Consultations & Programmes via telephone or personal visit are for any one or combinations of the following
  • Life & Contentment Coach
  • Career & Business Mentor
  • Listening Friend Coaching[/wptabcontent]

[wptabtitle]What are your fees?[/wptabtitle]
[wptabcontent]Initial 30 minute telephone consultation is free of charge applicable for first appointment only & based on a minimum 1 hour pre-paid booking. Daily Rates can be split between different people (eg. partners, colleagues friends) arranged on the same day [/wptabcontent]

[wptabtitle]What is Listening Friend Coaching?[/wptabtitle]
[wptabcontent]  Listening Friend – Many clients would like a “chat” of a non esoteric nature and less structured than the Life Coaching so as a result I’ve been offering my clients sessions just to “talk things over”. This falls under my services as a Life Coach but without the task or structure. I’m not a qualified Counselor so I will not be counseling you or using Counseling techniques, rather taking on the role of that impartial friend, that we all need occasionally to air our thoughts, bounce ideas off of all within the security of knowing it all in complete confidence. I will of course offer solutions, techniques and methods from my work as a Life Coach & international consultant of over 17 years. [/wptabcontent]

[wptabtitle]What is a Skills Audit?[/wptabtitle] 
[wptabcontent] Private session which can be either before booking any course as a “fact finding” session to help you determine what skills you already have and how best to develop those or anyone wishing advice concerning the Fitness Industry, turning a hobby into a business, Psyhic & Esoteric work as these are my specialist areas those .I can audit the skills you have and tell you what you would need for the area you wish to go into.As a generic career advisor, local authority employment advisor and business owner since 1997, I’ll also aim to advise you on how to start off in business, regenerate an existing one and source funds to keep afloat when times get tough. [/wptabcontent]

[wptabtitle]What methods of payment do you take?[/wptabtitle] 
[wptabcontent]  I appreciate payment in advance so we know when and where we’re arranging session for .Payment can be made via PayPal , Worldpay or Bank Transfer or if a week in advance UK Postal Order or Solari UK Gift Vouchers . I can only accept the following payment methods:

  • Bank Transfer – Payable to N J Soliar details when you book online choosing that option
  • UK postal orders – Payable to NJ Soliar Post ; 442b Larkshall Road, Highams Park, Chingford, London E4 9HH
  • Solari UK Gift Vouchers – (voucher number will be needed)

 All payments must be made in Pounds Stirling and in full. Any balance after the session must be paid immediately after the session[/wptabcontent]

[wptabtitle]When are you available?[/wptabtitle] 
[wptabcontent] My availability alters all the time, from day to day . I often work into the early hours of the morning for clients, both international and domestic so what I’d recommend is that you think about the best times for yourself, when you’re most relaxed and unlikely to be disturbed. Once you have those times and days / dates at the ready, follow the steps below to ensure that you get the time slot you that best suit you, as quickly as possible. 

  1.  book the duration you would like {often people enquire into specific times and days but by the time they book, those slots have been allocated to someone else}
  2.  email me with at least 3-5 different days and times (GMT) with the widest availability you can manage (i.e Monday 10am – 15.00 Wednesday 1am- 5am).
  3.  I’ll then email you confirming the specifics above and we are ready for the session

I know this may seem weird, people are used to seeing a timetable of availability but, because I work unsociable hours, using a full 24 hours, this really is the quickest way of getting an appointment secured for you.

Please have several days and times as options when you contact me so we can match our diaries quickly and email me at either enquiry@solari-uk.com or Natasha@solari-uk.co.uk.[/wptabcontent]

[wptabtitle]How do I make an appointment?[/wptabtitle] 
[wptabcontent]Follow these easy steps to get things booked quickly

  1. Choose 2-3 different dates, days and times that you are available and cross reference that with my availability above
  2. Make your booking and payment online (using the methods given)
  3. State in the Notes section of your Solari UK account for additional information like whether you wish me to call you at the chosen time and give me the landline to use if so.
  4. Once payment is received using whatever method chosen you will be sent a confirmation email and your booking will now be confirmed. I will call or visit as arranged

Please do not call outside of the following hours of 10am – 9.30pm GMT for all enquiries or booking an appointment.[/wptabcontent]

[wptabtitle]Do I need to take notes?[/wptabtitle] 
[wptabcontent] That’s entirely up to you but all of my sessions are recorded either via MP3 via Drop Box (you’ll need a free account with Drop Box to open it) or via postal tape cassette . All formats use 2 way recording (to record your voice/questions and my responses). If you would like the taped session there is an additional fee and postage charges as shown above .All formats will only be kept for 3 days from the date of your completed session, if payment has not been received by then or if you’ve not given a valid postal address for delivery, the tape cassette will be destroyed and you will not be refunded for the cassette or postal fee incurred.[/wptabcontent]

[wptabtitle]Face to face verses over the Telephone – what’s the difference?[/wptabtitle] 
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I do both telephone consultations or I can visit in London, Essex or Cambridge though this is more expensive for you as travel time and expenses are added – full details are on the attachments or will be emailed once you state where exactly you are. I have offered telephone consultations for almost two decades now for my national and international clients and find that it is a much more convenient and just as effective. In fact more so, as clients are in their chosen environment, being as relaxed and as comfortable as they like without the stress of travelling. It is not necessary for clients to see me in order to have a fully interactive and accurate session because I am the person working with and for them.

 If you would rather have a personal face to face session I’m happy to meet in a suitable location of your choice at a mutually convenient time .You will need to allocate a minimum 1 hour booking £75 for this type of consultation though there may be a longer waiting time for a face to face session plus travel time which will be calculated once you’ve stated where to meet . Out of London (i.e not accessible via London Underground Zones 1-6) all travel expenses (fares, airport taxes, flights, transfers and accommodation) will be incurred and payable with travel time and usual consultation fees. Travel time even for local appointments will be estimated before the session.[/wptabcontent]

[wptabtitle]What do I do before the session starts?[/wptabtitle] 
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Once payment has been received and I have emailed to confirm your booking I’d recommend jotting down any questions that you think of before the session.This is mainly because people often forget the questions they’d wanted to ask or the issues that are prominant so try not to rely on your memory. If it’s a Business session I’d recommend having your accounts for the last 3-5 years, original business plans and any relevant paperwork for me to go through

Please ensure that for all phone consultations that you’re calling from a place where you are not going to be disturbed, where it’s quiet and peaceful so that you can focus on the information I’m giving you. I would suggest relaxing yourself prior to a session by having a glass of wine, calming bath, playing relaxing music or doing whatever you need to lower your heart rate and calm yourself down.

I do not recommend calling from a mobile phone or hands free phone as they often cut out due to the high energy being used, can interfere with the recording and can cut out unexpectedly . Nor would I recommend using somebody else’s phone unless you have their express permission to do so.[/wptabcontent]

[wptabtitle]How do I cancel?[/wptabtitle] 
[wptabcontent]  For cancellations a minimum of 48 hours notice is required otherwise the session time is non refundable as that slot could not reasonably be passed on to another client.

Sessions are billed from the time of the scheduled appointment time so please be prompt if you are calling me. Do remember that it is not your fault if we’re not connecting, I may simply not be the right person to work with you at that time. [/wptabcontent]

[wptabtitle]Are sessions confidential?[/wptabtitle] 
[wptabcontent]All of my consultations remain in the strictest of confidence at all times. If for some reason I need to contact you prior to our session I will contact you by email or phone but will only refer to myself as “Natasha concerning our chat on ( Friday ) . . .” This is to ensure that if anyone overhears my message they will have no idea about the consultation that you are seeking. The number that you will call at your allotted time (GMT) or for future bookings is: UK 020 8523 5145 If you wish me to phone you for the sessions that can be arranged at no extra costs for;

  • UK landlines & mobiles ( note; mobiles /hands free may cut out due to the energy being used)
  • Skype for international clients

The quotes you see on my website and literature I have gained individual and specific written permission from each and every client to use their genuine quotes. I never use peoples full names, whether famous or not simply to protect their identities and situations.

I don’t have any respect for people who state they are Coach to The Stars or who name drop, as to me that’s a fundamental breach of confidentiality, whether those celebrities are deceased or alive, and it’s an unnecessary, tacky endorsement which I simply detest. All of my clients from whatever background and wherever they are in the world refer me to their friends, family and colleagues and that’s the only endorsement I need.[/wptabcontent]

[wptabtitle]What is the minimum age you’d work with?[/wptabtitle] 
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Currently there is no minimum age limit set by either EU or British law so I can work with any age and the youngest person I coached was 14 9her mother was also a client of mine), I would still recommend parental consent for those under 16. The content of such coaching remains 100% confidential even when paid for by a parent or guardian; only the client of whatever age has the right to disclose the content of our session.

I was asked to coach a 14 year old as you see on the main page requested by her mother how had already worked with me. Both private sessions were a success according to the two clients served.[/wptabcontent]

[wptabtitle]Can you work with me and my partner / sibling / parent?[/wptabtitle] 
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Yes but not at the same time unless its a couple or family session .Each person of the group is always treated as an individual and what is discussed with me is not passed on by me to the other members of the family . I specifically created the block booking scheme whereby the fees are reduced and can be split amongst several people which make sit easier and cheaper for all .It also ensure that the participants are all equally invested in the progress being made

  •  Block Booking – hours can be split between different people (i.e partners, children, friends)

I always state that my job (coaching) is relatively easy, your task of implementing changes in your life is harder. Remember, I am only an advisor, giving you options and solutions with the help of universal power & insight. I cannot make things happen in your life, only YOU have the power to do that. Please remember that you have your future in your hands, so you’ll need to activate the opportunities as you see fit using your own intuition, self will and sense of responsibility to ensure the best possible outcome for yourself.[/wptabcontent]

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Whether or not I am the person you select to work with , I wish you love, peace and happiness & the answers to the questions you seek

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